Dear Mr. Turvey,
"We would like to take this opportunity of expressing our sincere thanks for your excellent customer service. We have found it second to none that we have dealt with.
Your staff have been helpful and courteous from start to finish in dealing with our problem.
Once again, thank you.
We recently purchased a new G-Plan suite from you.
I am writing to praise and thank your delivery staff for the effors they made in ensuring that the suite was placed intot he room intended. Unintentionally our house and the weather threw up many obstacles for them. Despite all these however, they remained calm, cheerful and considerate at all times.
They are credit to your company, and would like you to pass on my wife’s and my thanks for their efforts.